CIC NOTE

2024/11/18

When considering the fusion of space and personal experience
Hiroyoshi Mima
When considering the fusion of space and personal experience

2024.11-18

Hiroyoshi Mima

I'm Mima from CIC. I usually work on planning and producing digital content.

I have reorganized the titles this time.

One of my achievements is the renewal of the Hamamatsu Science Museum (2019), in which we used a smartphone app to record experience logs of the museum's exhibits. We also created content that encourages science learning through chat conversations with IBM Watson.

Hamamatsu Science Museum Renewal

Additionally, for the Miraikan (National Museum of Emerging Science and Innovation), a permanent exhibit called "Nanairo Quest" (to be released in 2023), we have created an experiential exhibit in which visitors use a special tablet to solve problems that arise in an exhibition space that recreates a city of the future, and are confronted with various relationships between people and robots.

Miraikan, National Museum of Emerging Science and Innovation, permanent exhibition "Nanairo Quest"

These are examples of how personal exhibition experience logs are linked using devices. In all cases, a smartphone or tablet is used to obtain the logs, but there are also examples of using NFC cards, RFID bands, QR codes, etc.

Furthermore, examples of combining spatial experiences and individual experiences are becoming standard not only in science museums, but also in theme parks and corporate museums.

Therefore, we have summarized the current methods available for combining spatial experiences and personal experiences, as well as the advantages and disadvantages of each.

  device merit Disadvantages
RFID wristbands/NFC cards
・The experience can be completed simply by waving a wristband or card, making it intuitive for people of all ages and nationalities. ・The wristbands distributed will function as unique souvenir experience items. ・It is necessary to consider operations, including additional costs for wristbands and reuse. ・Measures are needed when users return.
Paper-printed QR code
・Since it is printed on a paper ticket, it is inexpensive and convenient. ・It can be experienced by people of all ages and nationalities. ・You have to hand out paper every time. ・There is a high possibility of losing it during the experience.
Apps
- Because the experience is within the app, it is easy to identify the person when they return . - It can be combined with QR or NFC, and extended functions such as AR can also be added. ・Users have to take the time to download the app . ・Need to consider ways to provide experience for elderly people and elementary school students who don't have smartphones. ・May not be compatible with some models (visitors from overseas, etc.)

The above is the basic division

-What features will be included?

- What about considering the convenience for users?

- Will the investment be recouped, taking into account running costs?

We will discuss these points and then decide on a methodology. I hope this will be helpful to you.